How To Reset Alexa

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How to Reset Alexa


Alexa is a popular virtual assistant developed by Amazon. It is capable of performing various tasks such as playing music, answering questions, controlling smart devices, and much more. However, there may be times when you encounter issues with your Alexa device, and resetting it can often resolve these problems. In this article, we will guide you on how to reset Alexa in a few simple steps.

Why Reset Alexa?

There are several reasons why you might need to reset your Alexa device. These include:

  • Wi-Fi connectivity issues
  • Device not responding
  • Unresponsive voice commands
  • Software glitches

How to Reset Alexa

Method 1: Soft Reset

If your Alexa device is unresponsive or not working properly, a soft reset can often fix the issue. Here’s how you can perform a soft reset:

  1. Locate the power adapter connected to your Alexa device.
  2. Unplug the power adapter from the electrical outlet.
  3. Wait for about 30 seconds.
  4. Plug the power adapter back into the electrical outlet.
  5. Your Alexa device should power on automatically. If not, press the power button.

Method 2: Factory Reset

If a soft reset doesn’t resolve the issue, you can perform a factory reset. Keep in mind that a factory reset will erase all your device settings and personal preferences. Here’s how to do it:

  1. Locate the reset button on your Alexa device. It is usually a small hole or a button at the bottom or back.
  2. Insert a paperclip or a thin object into the reset hole or press the reset button.
  3. Hold the reset button for about 5-10 seconds until the device lights up or enters the setup mode.
  4. Follow the on-screen instructions to set up your Alexa device again.

Frequently Asked Questions (FAQ)

1. Will resetting Alexa delete my voice recordings?

No, resetting Alexa will not delete your voice recordings. However, if you want to delete your voice recordings, you can do so through the Alexa app or the Alexa Privacy Settings on the Amazon website.

2. Do I need to re-enable my smart home devices after resetting Alexa?

Yes, after resetting Alexa, you will need to re-enable and reconfigure your smart home devices. You can do this through the Alexa app by going to the “Devices” section and following the on-screen instructions.

3. Can I reset Alexa using voice commands?

Yes, you can reset Alexa using voice commands. Simply say, “Alexa, reset” or “Alexa, factory reset” to initiate the reset process. However, keep in mind that this method may not work if your device is unresponsive.


Resetting your Alexa device can often resolve various issues and bring it back to working condition. Whether you perform a soft reset or a factory reset, make sure to follow the instructions carefully. If the problem persists even after resetting, you may need to contact Amazon customer support for further assistance.